ProblemConsider the following scenario:
- Zones, based on Computer group membership, are used in Ivanti Workspace Control (Context > Locations and Devices).
- One of these zones is used on an Advanced Connection State (Context > Connection State).
- A computer, that is connected to a network outside the company network, is used. The expected Connection State is 'offline'.
As a result the computer will not be evaluated against the Advanced Connection State and thus the Connection State will be 'online'.
CauseThe Cached Credentials file for computers (CCI file in %respfdir%\Data) does not contain any cached information.
As a result the zones cannot be evaluated.
SolutionThis issue is resolved in Ivanti Workspace Control 10.2.0.0