Zones based on Computer group membership cannot be retrieved in an offline scenario

Version 3

    Problem

    Consider the following scenario:
    • Zones, based on Computer group membership, are used in Ivanti Workspace Control (Context > Locations and Devices).
    • One of these zones is used on an Advanced Connection State (Context > Connection State).
    • A computer, that is connected to a network outside the company network, is used. The expected Connection State is 'offline'.
    In this scenario it might occur that the zones based on Computer group membership cannot be retrieved.
    As a result the computer will not be evaluated against the Advanced Connection State and thus the Connection State will be 'online'.

     

    Cause

    The Cached Credentials file for computers (CCI file in %respfdir%\Data) does not contain any cached information.
    As a result the zones cannot be evaluated.

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.0.0