Event ID 0: An item with the same key has already been added reported in the Microsoft Windows Application Event Log

Version 1

    Problem

    Event ID 0: An item with the same key has already been added reported in the Microsoft Windows Application Event Log of RES ONE Workspace Relay Servers
     
    Stacktrace will sho the following information:
    at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) 
    at RES.WorkspaceManager.DataAccess.HistoryDataAccess.TryAddHistory(IDbClient dbClient, HistoryEntity entity, Guid replicaGuid) 
    at RES.WorkspaceManager.TransactionHandlers.BaseTransactionHandler.TryAddHistory(IDbClient dbClient, HistoryEntity historyEntity, Guid replicaGuid) 
    at RES.WorkspaceManager.TransactionHandlers.PowerTraceEndAppTransactionHandler.Process(IDbClient dbClient, Guid fileId, PowerTraceEndAppTransaction transaction) 


     

    Cause

    The RES ONE Workspace Relay Server tries to store Usage Tracking data to a location in the database that is not available anymore, other data is already stored in that same location.

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.500.0

    In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact Ivanti Support to obtain more information on the availability of a revision.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next Minor Release containing these fixes.