Error: 0 Index and length must refer to a location within the string. Parameter name: length appears after upgrading to RES ONE Workspace 10.1.x

Version 2

    Problem

    After upgrading to RES ONE Workspace version 10.1.x the following error is shown in the Error log:

    Process: pfwsmgr.exe
    Procedure: sharedRegistryProcessing.ProcessRegFile, GUID:
    Error: 0
    Error Description: Index and Length must refer to a location within the string.

    Please note:

    No error message is presented to the end-user.

     

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.500.0

    In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact Ivanti Support to obtain more information on the availability of a revision.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next Minor Release containing these fixes.