ProblemThe User Settings Template "User Certificates" stores Windows Credentials that are written inside the Credential Manager, (located at Control Panel\All Control Panel Items\Credential Manager) but not Web Credentials.
CauseThe Web Credentials are physically stored in a different location than the Windows Credentials. The folder tree for Web Credentials is not incorporated in the User Certificates Template.
SolutionThis issue is resolved in Ivanti Workspace Control 10.2.500.0 for newly applied templates. Existing templates will need to be edited manually.
In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact Ivanti Support to obtain more information on the availability of a revision.
IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next Minor Release containing these fixes.
The following (temporarily) workaround can be used to solve this issue:
Add a Folder Tree entry to the User Settings Template "User Certificates" that points to %LOCALAPPDATA%\Microsoft\Vault folder.