Composer is not started after upgrade to Ivanti Workspace Control 10.2 or higher

Version 4

    Problem

    After an upgrade to Ivanti Workspace Control 10.2 or higher the composer is no longer started for remote desktop users, despite having a GPO active which should start Ivanti Workspace Control for normal users at log on.

     

    Cause

    In the GPO the path configured at User Configuration > Administrative Templates > System -> "Custom user interface"  is pointing to C:\Program Files (x86)\RES Software\Workspace Manager\pfwsmgr.exe.

    With the upgrade to Ivanti Workspace Control, the installation directory is changed to C:\Program Files (x86)\Ivanti\Workspace Control

     

    Solution

    The GPO should be configured as described in the article https://community.ivanti.com/docs/DOC-63296 :

     

    User Configuration > Administrative Templates > System -> "Custom user interface"

    The correct path is %RESPFDIR%\pfwsmgr.exe