After upgrading to RES ONE Workspace 10 User Sessions do not function as expected

Version 2

    Problem

     

    Consider the following situation:

    • RES ONE Workspace 10.0.x.x or RES ONE Workspace 10.1.x.x is installed
    • a Citrix Virtual Desktop Infrastructure is used
    • The running operating system is Microsoft Windows 8.1

     

    After upgrading the following issues can represent itself:

     

    • Error 2147023673 - Process: pfwsmgr.exe  - Procedure PinManager.PerformActualPinning
    • Desktop icons are rearranged in each new User Session
    • Signing off the User Session will not be properly be executed, resulting in a disconnected session.

     

    Solution

     

    This issue is resolved in Ivanti Workspace Control 10.2.0.1.