Hash failed on object 'ObjectName' error is shown in Error Section of the Ivanti Workspace Control Console

Version 1

    Problem

    After upgrading to Ivanti Workspace Control 10.1.x, the following error is shown in the Error section of the Ivanti Workspace Control Console.

     

    Hash failed on object 'Æø'

    Failed to get object from database '{E194D935-4367-4155-BF48-C4E4C6607FD4}'

     

    Note: Object name and Guid are just an example.

     

    Another noticeable issue will be that the Agent cache will not update correctly.

     

     

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.500.0

    In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact Ivanti Support to obtain more information on the availability of a revision.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next Minor Release containing these fixes.