Error: 0 Procedure: frmMemoryShieldMessageBox.UpdateTasks errors are shown in Error section  of Ivanti Workspace Control Console

Version 1

    Problem

    After upgrading to Ivanti Workspace Control 10.1.x the following error is shown in the error section of the Ivanti Workspace Control Console, the error is triggered by a forced logoff.

     

    User Event Log

    Date/time:    1-1-2018 12:13:14

    Event:    Forcing user session to logoff after idle timeout of xxx minute(s)

     

     

     

    Error Log

    Time:    1-1-2018 12:13:1

    Computer:    Domain\MachineName

    Username:    Domain\UserName

    Process:    pfwsmgr.exe (10.1.0.400 - C410286)

    Procedure:    frmMemoryShieldMessageBox.UpdateTasks

    Error #:    0

    Error Description:    Recursive read lock acquisitions not allowed in this mode.

     

     

    Cause

    Memory Optimizations are being applied during a forced logoff.

     

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.500.0

    In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact Ivanti Support to obtain more information on the availability of a revision.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next Minor Release containing these fixes.