'Composing Default Printer' takes a long time to load during logon

Version 3

    Problem

     

    During a start of the Ivanti Workspace Control session, the splash screen stops for some time at Composing Default Printer.

    Although this section takes a long time to load, it will finish after some time.

     

    Retrieving and setting the default printer will take a long time, as visible in a detailed trace file:

    SetTheDefaultPrinter; Start retrieving the Printer Device Name

    SetTheDefaultPrinter; Printer Device Name = <Printer Device Name>

     

    This issue can appear with versions:

    • RES ONE Workspace 10.1.0.0 and higher.
    • Ivanti Workspace Control  10.2.0.0 and 10.2.0.1.

     

     

    Solution

     

    This issue is solved in Ivanti Workspace Control 10.2.500.0.