How to correct Avalanche license versions
I accidentally registered my Avalanche licenses for the wrong version.
How can I correct this?
When Avalanche Licenses are registered for the wrong version of Avalanche, a correction can be made.
This process is referred to as a "license exchange".
License exchanges are performed when the following criteria is met:
- The correction is being made within 90 days of the license purchase date.
- When more than 90 days since the license purchase date, all licenses to be exchanged, will require coverage of a current license maintenance contract.
A license exchange can be performed by contacting us at our Support portal or calling our support line +1 801-308-8047 select option 5.
- Please have your Sales Order number for your licenses ready.
- Please have your license maintenance contract number ready.
Registering and Adding Avalanche and Avalanche Remote Control Licenses
How to upgrade Avalanche licenses