How to correct Avalanche license versions

Version 3

    Verified Product Versions

    Wavelink Avalanche 6.1Wavelink Avalanche 6.0Wavelink Avalanche 5.3Wavelink Avalanche 5.2Wavelink Avalanche 5.0Wavelink Avalanche 4.8Wavelink Avalanche SE 5.3Wavelink Avalanche SE 5.2Wavelink Avalanche SE 4.8Wavelink Avalanche 6.2

    How to correct Avalanche license versions


    I accidentally registered my Avalanche licenses for the wrong version.

    How can I correct this?




    When Avalanche Licenses are registered for the wrong version of Avalanche, a correction can be made.

    This process is referred to as a "license exchange". 


    License exchanges are performed when the following criteria is met:

    • The correction is being made within 90 days of the license purchase date.
    • When more than 90 days since the license purchase date, all licenses to be exchanged, will require coverage of a current license maintenance contract. 


    A license exchange can be performed by contacting us at our Support portal or calling our support line +1 801-308-8047 select option 5.

    • Please have your Sales Order number for your licenses ready.
    • Please have your license maintenance contract number ready.







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