Removing an Ivanti Workspace Control Agent from the Agents overview and restarting the Ivanti Workspace Control Service does not switch the Agent Datastore Connection Settings back to "inherit settings"

Version 2

    Problem

    Consider the following scenario:

    • Ivanti Workspace Control was installed using a manual installation
    • During the installation, the agent was configured to connect to an Ivanti Workspace Control Relay Server or directly to the datastore.
    • The environment is configured using Workspace Containers and Ivanti Workspace Control Agent should, therefore, connect using another Ivanti Workspace Control Relay Server.

     

    Using RES ONE Workspace 10.1 or earlier, deleting the RES  ONE Workspace Agent from the agent overview and restarting the RES ONE Workspace Agent Service would trigger the Agent to inherit settings and connect to the correct Ivanti Workspace Control Relay Server.

    Starting from Ivanti Workspace Control 10.2, the Agent will not inherit settings anymore.

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.600.0.