Consider the following scenario:
- In an Ivanti Workspace Control session the Printing Preferences application is started.
- One of the displayed printers is opened, double-clicked to view the printer properties.
- A 64-bit Operating System is being used.
In this scenario, the following error will be displayed:
Windows cannot find 'C:\Windows\system32\rundll32.exe'. Make sure you typed the name correctly, and then try again.
The rundll32.exe file in the folder C:\Windows\SysWOW64 is not available.
Copy the rundll32.exe from a similar Operating System and similar folder (C:\Windows\SysWOW64) to this computer.