Set linking behavior of email using GoldMine Plus for Microsoft Outlook to show as Pending or History

Version 2

    [Background]

    - When using GoldMine Plus for Microsoft Outlook to link emails between Outlook and GoldMine, some users want linked emails to show as "Pending" and some users want linked emails to show as "History".

     

     

    [Resolution]

    1 - Opened GoldMine tab in Microsoft Outlook >> Clicked "Setup GoldMine Plus" button >> Clicked "Options" tab.

    2 - Under the section "GoldMine E-Mail Center" changed the option from "As a completed Activity in the filed E-Mail folder" to "as a pending activity in E-Mail inbox folder"

    3 - Clicked Close.

    4 - Verified that a new email shows as pending.