How to: Restore a CSA backup from SSH

Version 2

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Purpose

     

    This document is designed to help those who are no longer able to access the CSA user interface for whatever reason (Likely a configuration change) to restore the CSA from a previous backup.

     

    Solution

     

    Connect to the CSA via SSH using Putty. Once logged in, run the following commands:

     

    cd /subin

    sudo su (enter password)

    backuptool --list (to find the backup)

    backuptool --restore backupname.tar.gz

    shutdown -r now

     

    Once the CSA boots up, you should be restored back to the backup of your choice.

     

    This has been tested on CSA 4.3 and should function with later versions.