In Ivanti Identity Director, using the option Requester[DeviceName] which should resolve the hostname of the device running the service, is not resolving the hostname.
This could result in a failure of an Ivanti Automation Runbook because the hostname is transferred to the RunBookWho parameter.
This functionality is not properly working in Ivanti Identity Director 10.2.0.0
The issue is solved in Ivanti Identity Director 2018.1.100.0
The hostname is now resolved when running a service