File Director Overlays not showing on multiple monitors with Windows 10

Version 3

    Verified Product Versions

    File Director 4.5

    Problem

    With in Location Sync enable for the users Desktop, when a user has multiple monitors, the File Director overlays can sometimes only show on the main display in Windows 10.

     

    Files created on a display that is not the main display do not get the overlay until they are moved to the main display.

    Files created on the main display that have their overlay, may lose the overlay when they are moved to another monitor.

     

    Conclusion

    This behaviour has been tested with other products that create overlays and the same behaviour has been observed with them and is not limited to File Director.

    This behaviour does NOT affect the sync of the files.