Helpdesk Classic - Integrated Login in Service Portal

Version 3

    To use integrated login to access the ServicePortal, then there are the following entries in the web.config file in C:\Inetpub\wwwroot\ServicePortal:


    The following lines in the file denote normal security, therefore these should be commented out:


    <authentication mode="Forms">

    forms name=".ASPXAUTH" protection="All" timeout="60" />



    The following lines denote Windows security (integrated login) therefore these should not be commented out:


    <authentication mode="Windows" />


    <deny users="?" />



    When starting ServicePortal with Integrated Login, the Create a new account page will appear displaying login information taken from Windows.  The User should then enter an appropriate User ID, then click Register to create a new User and log in.