Error Message could not be parsed in global error log

Version 4

    Problem

    During login, the error below is logged in the error log at Diagnostics > Errors.

     

    Process: res.exe (10.2.600.1 - C411923)

    Procedure: Operator.DataIn

    Error: 0

    Error description: Message could not be parsed (see trace file for details)

     

     

    The trace file contains the information below.

     

    Executable: res

    SessionID:        0

    Username: SYSTEM

    Info: Operator.DataIn; MSG: Message could not be parsed (see trace file for details)

    Classes: |12|

     

     

    Solution

    Remove the Ivanti Workspace Control Agent installation and install it anew.