Restarting a machine results in a shutdown

Version 2

    Problem

    Consider the following scenario:

    • Ivanti Workspace Control is installed on a physical machine.
    • An antivirus product is installed as well (e.g. ESET Antivirus).
    • A user is logged on to an Ivanti Workspace Control managed session and the option Restart is selected in the Start Menu.

    In this scenario, the machine is shut down. The expected result would be a restart.

     

    When the user locked his workstation by pressing Ctrl + Alt + Delete and wants to restart the workstation, the

    workstation restarts as expected.

     

    Solution

    Apply the exclusions for the antivirus as described in Ivanti Workspace Control Antivirus Best Practices.