HOWTO: Troubleshoot the error message '1202 - the local device name has a remembered connection to another network resource'

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    Question

    HOWTO: Troubleshoot the error message '1202 - the local device name has a remembered connection to another network resource'

     

    Answer

    The error message '1202 - the local device name has a remembered connection to another network resource' might occur when a mapping is created by Ivanti Workspace Control when there is already another drive mapped to the same drive letter.

    This scenario can be investigated by following these steps:

    • Check the User Event Log which drive is already mapped.
    • Verify if the drive mapping is remembered in the profile by deleting the profile and/or the Personal Settings.
    • Find an external source of the drive mapping (e.g. a script configured on the Active Directory account).