EM Policy actions within Session Disconnected or Session Reconnected triggers are not working on ICA sessions

Version 1

    Verified Product Versions

    Environment Manager 10.0Environment Manager 10.1Environment Manager 8.6

    Introduction

    If you have actions in Session Disconnected or Session Reconnected triggers and you are connecting to a XenApp server or VDI machine using the ICA protocol, these will not work. The reason for this is that the ICA protocol does not fire these triggers.

     

    Solution

    For ICA connections you will need to add your actions into the Session Locked and Session Unlocked triggers instead.

     

    Note: This behaviour is documented in the EM Policy Product Guide