Pfwsmgr.exe crashes at logon and a .Net error is reported in the Windows Event log

Version 2

    Problem

    At login, the process pfwsmgr.exe crashes which stops the user login. Only a black screen or background is visible at this point with no Taskbar, Start Menu or Desktop icons

    In the Windows Event Log, a .Net error is reported in the Windows Event log similar to the one below.

     

    Description: The process was terminated due to an unhandled exception. Exception Info:SystemAccessViolationException

    2018-04-18_11-14-31.png

    Solution

    This issue is under investigation by Ivanti Support.