After upgrading agent to 8.5.0.30, WindowsTEMP folder is created

Version 3

    Purpose

    To explain why a new folder C:\WindowsTEMP was created after upgrading the EMSS agent to 8.5.0.30

     

    Symptom

    WindowsTEMP folder is created on the Windows C: drive after the agent is upgraded.

     

    Cause

    There is a new feature that allows for the default location to be changed for Patch and Remediation Script Staging on the endpoint.

     

    Resolution

    **This issue has been resolved for future installs and upgrades.**

     

    1. Open this menu:

         Tools>Agent Policy Sets

     

    2. Click the paper/pencil icon to edit the Global System Policy.

     

    3.Scroll toward the bottom of the policy, look under this heading: Patch and Remediation Script Staging

     

    Script staging location on the endpoint, will be defaulted to:  C:\WindowsTEMP

     

    4.Double click the file location and add the backslash between Windows and TEMP. It should look like this when you are finished: C:\Windows\TEMP

    WindowsTemp-Issue.png

     

    5. Save

    6. Either wait for the endpoint to get the new policy or restart the agent or agent service.

     

    Affected Products

    Ivanti Endpoint Security 8.5 Update 2 (8.5.0.30) (EMSS)