Error "Could not load subscribed people" on Diagnostics tab, no Qualified and Delivered Services displayed after installing Ivanti Identity Director version 2018.1.
Consider the following scenario:
- In the Management Portal navigate to People and the click on one person to access their details page.
- Once the details page opens, click on the Diagnostics tab.
- Then also click on the Qualified services and Delivered services section headers to expand them.
In this scenario:
- An error is shown and the counters for the first two sections are not shown in the headers.
- Neither the qualified services nor the delivered instances are displayed when their corresponding sections are expanded.
Issue will be resolved in Ivanti Identity Director 2018.1.1