Configured File Type for PDF not always applied correctly for new users on Windows 10 (version 1607 and earlier)

Version 2



    Consider the following scenario:

    • At Composition > Applications, an application that can open PDF files was configured, for example Adobe Reader.
    • On the Properties > File Types tab of the application, PDF was configured as a file type for the Command Open.
    • A user with no existing user profile logged on to a RES ONE Workspace session on a machine running Microsoft Windows 10 version 1607 or earlier, and opened a PDF file.


    In this scenario, in the user session, the PDF might be opened using the Windows default application, Microsoft Edge.





    This issue is resolved in RES ONE Workspace 10.0.600.0.


    In case the Minor Release is not (yet) available, or in case the Minor Release cannot be installed, contact Ivanti Support to obtain more information on the availability of a Revision.

    IMPORTANT: A revision contains multiple fixes. Only apply this revision when you are experiencing a specific problem. Unless you are severely impacted by this specific problem, Ivanti recommends that you wait for the next Minor Release containing these fixes.