Desktop items disappear from Workspace Preferences after Applying Settings

Version 2

    Problem

    Consider the following scenario:

    • Process Interception has been enabled on Global or Workspace Container level.
    • Process Interception is active on Application Level.
    • Registry hook InterceptManagedApps is active in the environment.
    • Hidden Items are NOT shown in Windows Explorer.

    In this scenario, when using Workspace Preferences to Pin application shortcuts to the desktop, they will disappear from Workspace preferences once the settings are applied.

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.800.0.