[Tech Brief On-Demand Webinar 2018] ISM Mini Series 5 of 6 | Introducing Ivanti Service Manager Analytics

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    ISM Mini Series 5 of 6 | Introducing Ivanti Service Manager Analytics


    ON-DEMAND WEBINAR               DURATION: 30 minutes               FEATURED DATE: May 9, 2018


     

    FEATURED WEBINAR

    WEBINAR PRODUCT

     

     

    Ivanti Service Manager, powered by Heat

     

     

     

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    WEBINAR REGISTRATION

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    EVENT DETAILS

    Did you know that web Analytics is already included with Ivanti Service Manager? This is a great tool to leverage. You can track and visualize Ivanti Service Manager information, such as cost, value, and consumption. With analytic metrics, you can see your data graphically, and chart both current data and trends. The analytic charts are flexible and customizable, and can be modified as necessary. In this webinar we’ll be covering visualization components, the benefits, data source management, mobile app, and more.

     

     

    Key topics to be explored include:

    • Understanding the benefits to using analytics
    • Trending analytic metrics
    • How to create a report

     

     

    RELATED CONTENT

    Service Manager (ISM) & Asset Manager (IAM)

    Analytic Metrics (ISM & IAM)

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    Trigger actions against queries in analytic metrics. Where you do you configure the workflows so they can be selected in the drop-down?

    About Analytic Metrics

    In the Analytics Metrics Dashboard, the "Incident Trend by Priority for Last 12 Month" Dashboard part is not shown in the correct order.

    Can't create Historical Metrics because of blank History From field

    Analytic Metrics workspace is empty.

    Error Loading Chart

    Graph does not display properly in 'Incident Customer Rating' report

    How can I grant additional roles access to Analytics Metrics?

    PRESENTER LINE UP:

    MARK HODGEN | SENIOR SALES ENGINEER