Endpoint Manager 2018-1 Environment Manager Console Addon

Version 10

     

    Overview

    One of the features included in Endpoint Manager (EPM) 2018-1 is the ability to launch the Environment Manager (EM) Console. EM is a console that provides the ability for on-demand personalization of user desktops. The EPM console also has the ability to distribute EM agents and license files as will be outlined below. Licensing with EM is on the client instead of the core like EPM so each client requires a license file.

     

    Note: A lot of the content discussed here regarding this integration can also be found in the help files at the location below. This community article will supplement the help files and also provide information on downloading a license file through Ivanti's portal.

     

    EM Console Add on Help Documentation

     

    Process Outline

    To use the EM Console Addon there are 3 general steps. However, you can skip some of the steps if you already have EM deployed in your environment.

     

    1. Deploy EM Agent to Managed Devices
    2. Deploy EM License File to Managed Devices
    3. Connect the Endpoint Manager Core to the EM Console

     

    Deploy EM Agent to Managed Devices

    Note: You can skip this step if you already have EM deployed in your environment

     

    In order to deploy the EM Agent to managed devices you'll need to check the corresponding box in the EPM Agent Configuration. See the screen shot below. When adding components to the Ivanti Agent a full agent deployment will be necessary. This is due to the additional files needed to support the added feature.

     

         EM2.png

     

    Deploy EM License file to Managed Devices

    Note: You can skip this step if you already have EM deployed in your environment

     

    Downloading a license file

    1. Browse to: https://portal.ivanti.com
    2. Log into the portal using your EPM licensing activation credentials.
    3. Open the UEM/USER-FOCUSED section. You should see several sub-menu items.
      1. If you have a DesktopNow license (this is a suite) then you should find your EM license file in the DesktopNow section.
      2. If you have a EM only license then you should find the EM license file in the Environment Manager section.
    4. Click on the download link on the right side (see screen shot)
      1. EM3.png
    5. Once the file is downloaded place the file in the following location
      1. C:\Program Files\LANDesk\ManagementSuite\LANDesk\Files

     

    Deploying the license file via a Software Distribution Package

     

    A software distribution package is included in EPM 2018-1 to deploy the license file. See below for instructions on configuring it.

     

    1. In the EPM Console open Distribution Packages
    2. Under All Packages find the "Environment Manager License Deployment" package, right-click, and select properties.
      1. EM1.png
    3. The main power shell script is already configured but the license file itself will need to be added as an additional file. See screen shot below. Find the file from the previous steps and move it from the left box to the right box. Save the configuration.
      1. EM4.png
    4. Schedule and deploy the package as you would any other software distribution package.

     

    Connect the EPM Core to the EM Console

     

    To finish the configuration of the EM Add on EM and EPM will need to be connected.

     

    The Environment Manager console uses core server credentials and a unique "secret" key to connect to a core server.

    To obtain the core server secret key

    1. On your core server, open this file with a text editor:C:\ProgramData\LANDesk\ServiceDesk\My.IdentityServer\IdentityServer3.Core.Models.Client.json
    2. In that file is a section like this example: {"Value":"JcfZCcxemugWVIYr5upu","Description":"EMClient Secret","Type":"SharedSecret","Expiration":null}. The 20-character random alphanumeric value before "EMClient Secret" is the string you need. It's bolded in the previous example and is normally near the end of the file.

    To connect Environment Manager to a core server

    1. Click Tools > Configuration > Environment Manager Policy. The Environment Manager console opens in a separate window.
    2. Click File > Open > Configuration from Endpoint Manager.
    3. Click the Add toolbar button .
    4. In the Add Endpoint Manager Server dialog box, enter your core Server name, a Friendly name, and the Secret string you found earlier.
      1. EM5.png
    5. Set the Location to \\<CoreServerName>\ldlogon\em. If the "em" folder doesn't exist, click the browse button next to the Location box and click New folder so you can create it. If you want to use a different folder under \ldlogon, modify the path you provide to match.
    6. Click Add. Your core configuration will appear in the Configurations list.

     

    Using Environment Manager

    Once you've created a configuration for your core server in Environment Manager, you can create new policies or edit existing policies. Environment Manager policiies are saved to the core as public software distribution packages with the name and description you specify. Use Endpoint Manager software distribution to deploy the policies you create. For more information on using Environment Manager please reference the help documentation.

    1. Click Tools > Configuration > Environment Manager Policy. The Environment Manager console opens in a separate window.
    2. Configure your new policy in Environment Manager.
    3. Click File > Save As > Configuration in Endpoint Manager.
    4. Select an Endpoint Manager core server configuration from the list and click Connect. Provide core server credentials if necessary.
    5. Enter a Configuration name and Description. These items become the software distribution package name and description in Endpoint Manager.
    6. Click Save. The policy will be saved to the core server you selected.

     

    1. Click Tools > Configuration > Environment Manager Policy. The Environment Manager console opens in a separate window.
    2. In the Environment Manager window, click File > Open > Configuration from Endpoint Manager.
    3. Select an Endpoint Manager core server configuration from the list and click Connect. Provide core server credentials if necessary.
    4. Environment Manager will show the list of policies on your core server. Select the policy you want and click Open.
    5. Make your policy modifications.
    6. Click File > Save As > Configuration in Endpoint Manager.
    7. Select a Endpoint Manager core server configuration from the list and click Connect. Provide core server credentials if necessary.
    8. Enter a Configuration name and Description. These items become the software distribution package name and description in Endpoint Manager.
    9. Click Save. The policy will be saved to the core server you selected.

     

     

    Additional Notes and Information

     

    • You can also launch the EM Console from the start menu
    • Actual application being launched
      • C:\Program Files\AppSense\Environment Manager\Console\EMConsole.exe