GoldMine - Activities - When double clicking on an Activity item I want it to open the contact record it is linked to, instead of allowing me to edit the activity. How do I change this?

Version 4

    Details

    When double clicking on an Activity item I want it to open the contact record it is linked to, instead of allowing me to edit the activity. How do I change this?

     

     

    Resolution

     

    Log out of GoldMine

    Navigate to Server GoldMine root directory

    Find desired username.ini file example GoldMine login ID is CHRISB the ini file will be called CHRISB.ini (or your username and the icon looks like a piece of paper with a gear on it).

    Double click to open it

    Find the entry under [CalObj] that says: editwhendblclick=1

     

    Change this to read: editwhendblclick=0 (NOTE: you may have to create this entry if it doesn't exist. See A) below)

    Close the file and save when prompted.

    Have the user log back into GoldMine.

     

    Notes:

    A) If the "EditWhenDblClick="  entry cannot be found please find the header section of [CalObj] and add the entry.

     

    1= GoldMine will open the object for editing

    0= GoldMine will open the contact

     

    B) This is a new functionality with GoldMine premium Edition, and not controlled by the user interface so must be configured manually via the user's ini file.

     

    Similar Articles:

    When double-clicking on an scheduled activity in the graphical Calendar, the associated contact takes up to several seconds to open when the record has a lot of historical data and the History tab is open -

    https://community.ivanti.com/docs/DOC-53390

     

     

    When double clicking on an calendar item, the item is opened to edit instead of the GoldMine contact record. -

    https://community.ivanti.com/docs/DOC-49285