An Ivanti Workspace Control is configured to inherit the Datastore connection.
The Ivanti Workspace Control Agent - Configure connection window (invoked through the following command line %respfdir%\svc\res.ex /config) shows Keep using specified connection settings as the status for the option Once Connected to the datastore.
This should be Use connection settings from datastore.
Changes made to the Datastore connection in the Ivanti Workspace Control Console, in Administration > Agents > Settings, are correctly propagated to the Agents.
Toggle the inherit setting in the console for the affected agent (be sure to save the settings in between). After toggling this setting, the correct mode will be displayed in the configuration window of the agent.