HTTPS not connecting when configuring Identity Director integration in Workspace Control

Version 3

    Problem

    Enabling Identity Director integration in Workspace Control fails using HTTPS as protocol.

     

    Consider the following scenario:

    • Install Self-Signed certificate for Identity Director Catalog Service. Use resocs.exe /configdb to create or check if the certificate exists.
    • Start Workspace Control Console and move to Setup Mode - Integration - Ivanti Products - Identity Director.
    • Configure the settings and configure the protocol to use HTTPS.
    • Make sure the configuration in Identity is configured correctly.

     

    Workaround

    Use protocol type HTTP.

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.3.30.0.