Following error is shown in the error log: Operator.DataIn; MSG Message could not be parsed (see trace file for details)

Version 6

    Problem

    Every first login on an RDS or Citrix XenApp machine, the general error-log of Ivanti Workspace Control shows the following error:

     

    ERROR.png

     

    Time: DATE / TIME

    Computer: DOMAIN\MACHINENAME

    User name: DOMAIN\MACHINENAME$

    Process: res.exe (10.2.X - C411923)

    Procedure: Operator.DataIn

    Error #: 0

    Error Description: Message could not be parsed (see trace file for details)

     

    End-Users are not affected by this error. The general error-log will show one entry for every first RDS or Citrix XenApp Session that is started in the environment after the machine has booted.

     

     

    Solution

    This issue is under investigation by Ivanti Support.