New Citrix Delivery Groups not visible in the Ivanti Workspace Control Console

Version 6

    Problem

    A Citrix Delivery Group, that is created in the Citrix Studio, is not directly visible in the Ivanti Workspace Control Console.

    The Delivery Group cannot be selected in the Managed Application properties as seen in the screenshot below.

     

    2018-06-22_11-33-13.png

     

     

    Solution

    The Delivery Groups are updated 12 hours after the last check that was performed by the Workspace Control Agent service. This time is not configurable.

    To force a refresh of the Delivery Groups the Workspace Console should be started on a Citrix Delivery Controller.

    Under Setup > Application Virtualization... > Citrix XenApp Publishing... click on the refresh icon as shown in the screenshot below.

    The refresh option is only available on Delivery Controllers.

     

    2018-06-22_11-41-45.png