Ivanti Workspace Control PE Service does not start but freezes with the status Starting

Version 1

    Problem

    Consider the following scenario:

     

    • The Ivanti Workspace Control PE Service is configured with the startup type Automatic.
    • The machine is started or rebooted.

     

    In this scenario, the Ivanti Workspace Control PE Service does not start but freezes with the status Starting.

     

     

    Cause

    Hardware certificates were imported into Trusted Root Certificates, which has a negative impact upon the security routines.

     

     

    Solution

    Remove the certificates, that are causing the issue, from Trusted Root Certificates.