An Ivanti VDX Engine crash could occur upon disconnecting a Citrix XenApp or XenDesktop session

Version 2

    Problem

    Consider the following scenario:

     

    • Ivanti VDX is used in a Citrix XenApp or XenDesktop environment.
    • The remote session is disconnected.

     

    In this scenario, a VDX Engine crash could occur. This is displayed in a message in the user session after a reconnect.

    It is reported in the Windows Application Event Log as well.

     

     

    Cause

    During the disconnect, an unhandled exception occurred while shutting down the VDX Engine.

    Because the VDX Engine should be terminated, the crash does not interfere with the working of VDX.

     

     

    Solution

    This issue is resolved in Ivanti VDX 10.3.0.0.