Blue Screen of Death occurs, DMP file refers to ImgGuard_amd64.sys

Version 4

    Problem

    Machines running Ivanti Workspace Control version 10.2.800.0 or earlier might crash with a BSOD.

    When analyzing the .DMP file, a reference to ImgGuard_amd64.sys is shown.

     

     

    Cause

    Ivanti Workspace Control applies actions on intercepted processes. Once Workspace Control tries to intercept the process, the process is already terminated by another process. Most likely by a shutdown process.

     

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.950.0.