Consider the following scenario:
- VMware WritableAppVolumes are used to capture the user's profile directory.
- Exclusions as outlined in HOWTO: Use VMware App Volumes in combination with Ivanti Workspace Control are in place.
- A user logs in to an Ivanti Workspace Control managed session.
In this scenario, the user will not receive a license from Workspace Control and will be presented by the message:
No Ivanti Workspace Control license is available
Because VMware Writeable AppVolumes is configured to include the user's profile, Workspace Control needs to be present in the VMware Writeable AppVolume as well.
As a result, the files needed for claiming a license, which are placed in the user's profile, are redirected to the Writable AppVolumes.
The Workspace Control Agent Service, that runs outside of the VMware Writable AppVolume and thus is unable to retrieve them from the user's profile.
Exclude the user profile folder from the VMware Writeable AppVolume.