Users who are logging off a Microsoft RDS or Citrix XenApp-XenDesktop session could get the following error after installing Ivanti Workspace Control 10.2.900.0:
An Error occurred during the execution of a procedure. contact your administrator or helpdesk with the following info:
Process: pfwsmgr.exe (C412088)
Error: object reference not set to an instance of an object
Program will resume normal operation...
Session checking is done periodically on a Microsoft RDS or Citrix XenApp/XenDesktop Server based environment.
Some APIs return 0 as a return value, which results in this error.
This issue is resolved in Ivanti Workspace Control 10.2.950.0.