SharedPF8.Check4DoubleSessionBySessionID is shown during the logoff of an Ivanti Workspace Control session

Version 5

    Problem

    Users who are logging off a Microsoft RDS or Citrix XenApp-XenDesktop session could get the following error after installing Ivanti Workspace Control 10.2.900.0:

     

    An Error occurred during the execution of a procedure. contact your administrator or helpdesk with the following info:

     

    Process:           pfwsmgr.exe (C412088)

    Procedure:       sharedPF8.Check4DoubleSessionBySessionID

    Error:               object reference not set to an instance of an object

    Machine:          Machinename

     

    Program will resume normal operation...

     

    2018-07-05 11_21_31-Case_ 01444760 ~ Salesforce - Unlimited Edition.png

     

     

    Cause

    Session checking is done periodically on a Microsoft RDS or Citrix XenApp/XenDesktop Server based environment.

    Some APIs return 0 as a return value, which results in this error.

     

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.2.950.0.