How to remove quarantined files from a LANDesk Antivirus client.

Version 4

    Verified Product Versions

    LANDESK Management Suite 9.5

    Question:

     

    How do I remove quarantined files from a LANDesk Antivirus client.

     

    Answer:

     

    Quarantined virus files are stored on the client computer in the following location:

     

         Windows 2000/XP/2003: C:\Documents and Settings\All Users\Application Data\LANDeskAV\Quarantine

     

         Windows Vista/Windows 7/Server 2008: C:\ProgramData\LANDeskAV\Quarantine

     

    Quarantine files have a .QAR extension.

     

    These files can be removed from this directory even while LANDesk Antivirus is running without any ill effect.

     

    They can be removed through the LANDesk Client GUI by clicking the Antivirus shield icon, and then clicking "Show details" next to the Quarantined Items section.

     

     

    To remotely remove these files, a script should be written to delete *.QAR from the remote Quarantine directory on the client.

     

    A script can be written using a batch file, a LANDesk script, or other means.