How To: Remove Workspaces Link from the Mac Agent Menu

Version 2

    Verified Product Versions

    Endpoint Manager 2017.xEndpoint Manager 2018.x

    Description

    In Ivanti EPM 2017.3 SU3 and Higher, Portal manager for Mac was released, and made part of the agent. After installing the update agent, you may see two similar looking menu items in the Ivanti App in the toolbar, similar to the screenshot below.

     

    macOS Portal and Workspaces.png

     

    Solution

    Remove the BridgeIT.PKG file from the \\LocalHost\LDLogon\Mac folder on the core server and rebuild your agent by opening Agent Configuration by clicking the Rebuild All button.

    Rebuild Agents.png

     

    Once the rebuild is complete, redeploy the agent to the affected machines.