Where to add Smart Device Remote Control licenses/splashtop licenses for Avalanche?

Version 3

    Verified Product Versions

    Avalanche 6.2

    Question:

    Where exactly i need to add the smart device remote control licenses for Avalanche?

     

    Answer:

     

    Smart devices remote control licenses also known as splashtop licenses needs to added on the splashtop center and NOT on avalanche console.

    You can download splashtop center from wavelink download website with name "Smart Device Remote Control Server".

     

    Here is the link: Software for Remote Access to Help Desk Support with Avalanche Remote Control

     

    after installing splashtop center, you need to navigate to settings>>license like below

    Add the details which you obtained in the mail and click on activate.

    Once added you will see something like below.

     

     

    Newer versions of Smart Device Remote Control has added a the ability to aggregate licenses such as below:

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