Database information in registry not updated after migrating an Ivanti Workspace Control database

Version 2

    Problem

    Consider the following scenario:

     

    • Ivanti Workspace Control agents are connected through a Workspace Control Relay Server.
    • A database migration has been performed by using the Datastore Migration Wizard. This can be started by clicking on the Migrate... button at Setup > Datastore > [...] (browse button) in the Workspace Control console.

     

    In this scenario, the agents that are connected through a Workspace Control Relay Server are not updated with the new database information.

    As a result, when starting the Workspace Control console on these agents, they will still point to the old database.

     

    Note: The cache on the affected machines will still be updated as this mechanism will be handled through a Workspace Control Relay Server connection.

     

     

    Solution

    This issue is under investigation by Ivanti Support.