Consider the following scenario:
- Ivanti Workspace Control agents are connected through a Workspace Control Relay Server.
- A database migration has been performed by using the Datastore Migration Wizard. This can be started by clicking on the Migrate... button at Setup > Datastore > [...] (browse button) in the Workspace Control console.
In this scenario, the agents that are connected through a Workspace Control Relay Server are not updated with the new database information.
As a result, when starting the Workspace Control console on these agents, they will still point to the old database.
Note: The cache on the affected machines will still be updated as this mechanism will be handled through a Workspace Control Relay Server connection.
This issue is under investigation by Ivanti Support.