Google Chrome reporting Ivanti agents are incompatible

Version 3

    If you are using Google Chrome v66 or higher then you may receive a warning that your Ivanti agents are incompatible. This is due to a new mechanism Google have introduced to exclude third party applications and was first announced in November 2017.


    To date, we have seen this message displayed for the following Ivanti products:

    • Application Control
    • Environment Manager
    • File Director


    Our Product Management team have been in touch with their Google Chrome counterparts and we have been assured that this will no longer be an issue moving forward. During our internal testing we have observed that in Chrome v70 or later, this warning no longer occurs.


    Further details can be found in this community article.