- Go Into the IE Security settings and click on the Custom Level button.
2. Under ActiveX, set the "Allow previously unused ActiveX controls to run with out prompting" to Enable.
The error then goes away and Remote Control works properly for normal users.NOTE: This is not the recommended way to fix the issue securely.
Enabling this ActiveX security setting stops the issue but does not truly fix it. This is because there is a LANDesk IE Add-On that hasn't been enabled or approved yet. This Add-On can be managed in IE. To properly fix the issue without modifying the Security Permissions:
- Go into IE under the Tools Menu > Manage Add-on's > Enable or Disable Add-on's
- Verify the existance of an Add-On named "ExecuteViewer2 Class"whose publisher is LANDesk.
- Enable this Add-On