Webdesk is showing "You are logged on as " with no name

Version 1

    Verified Product Versions

    Service Desk 7.6Service Desk 7.7.xService Desk 7.8.xService Desk 2016.xService Desk 2017.x

    [ISSUE]

    Webdesk is showing "You are logged on as " with no name

    logged on user blank.png

     

     

    [RESOLUTION]

    Reboot machine or Log Off as the current windows user and log back on.

     

     

     

    * This resolution applies to those systems using integrated logon with Windows Authentication