Patch Manager licenses for Ivanti Endpoint Manager (EPM) explained

Version 3

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.xEndpoint Manager 2018.x

    For each version of the product you require to have an active license.

     

    If you purchased a license or a renewal for a lower or higher version of the product you are entitled for usage of Patch Manager for the entire product.

    You will always require the listed products for the Patch Manager to work correctly.

     

    Below is the list of license names and corresponding versions of EPM that should be active on your Core Server.

     

    Product Name (License)
    VersionEPM Version
    Ivanti Patch Content Subscription powered by Landesk11.0

    2018.X

    Ivanti Patch Manager powered by Landesk
    Ivanti Patch Content Subscription powered by Landesk10.12017.X
    Ivanti Patch Manager powered by Landesk
    LANDesk Patch Manager Subscription10.12016.3
    LANDesk Patch Manager
    LANDesk Patch Manager Subscription10.02016.0
    LANDesk Patch Manager
    LANDesk Patch Manager Subscription9.69.6
    LANDesk Patch Manager

     

    You can view your current licenses by launching the Core Server Activation application or from inside the Management Console: Configure -> Product Licensing…

     

    You can verify if the download is failing or missing a component by reviewing the vaminer.details.log from your Core Server, if you are missing a subscription/license for a given subcomponent you may receive the following error:

    LoadingPatchSources : Skipping source 'Microsoft Windows-Vulnerabilities' ('/LDPM8/ldvul.php?%Credentials%KEYWORD=filename&FILENAME=Windows2') that is not licensed for feature 'Patch Subscription'.

     

    If you see above entry after you have attempted to download definitions and you should have an active subsription please contact our Licensing Team Support for amending your license version of the Patch Manager product.

     

     

    Note: If you are upgrading or downgrading to a different version of the product please verify the licenses and if you are missing the correct one contact our Licensing Team Support for license addition.

     

     

    Other useful documents:

    How to check your Ivant Endpoint Manager (EPM) product version

    How to get Started with Patch and Compliance Manager

    How to troubleshoot Core Server patch content download issues