"Unknown error while publishing" error when publishing to Citrix XenApp from the Ivanti Workspace Control console

Version 8

    Problem

    Consider the following scenario:

     

    • Ivanti Workspace Control version 10.2.950.0 or higher is used to publish applications to Citrix XenApp.
    • Citrix XenApp version 7.15 CU3 is used.
    • No Citrix XenApp folders are configured.
    • An admin attempts to publish an application.

     

    In this scenario, the following error message will be displayed:

     

    Unknown error while publishing

     

    Cause

     

    Due to a change in the behavior of the Ivanti Workspace Control console, Citrix Published applications will (by default) be published in a sub folder in the applications node of the Citrix Studio.

     

    Solution

    This issue is resolved in Ivanti Workspace Control 10.3.70.0.

     

    Note: to prevent Ivanti Workspace Control to publish in a subfolder, follow the guidelines in the following article: HOWTO: Prevent Ivanti Workspace Control from publishing in a Citrix XenApp application subfolder

     

     

    Ivanti Workspace Control revision download links

     

     

    Workaround

    Manually create the folder in Citrix Studio that is configured in the field ID used by Workspace Control under Setup > Application Virtualization > Citrix XenApp Publishing.