HOWTO: Revert back to the default Ivanti Workspace Control Agent cache location

Version 7

    Question

    HOWTO: Revert back to the default Ivanti Workspace Control Agent cache settings

     

    Ivanti Workspace Control Agent cache can be redirected to a different location for example in case of a non-persistent/pooled VDI.

    When this is no longer needed and the configuration needs to be changed to the default location, the configuration should be made undone by removing settings.

    Changing the registry keys created for this solution, will not revert the default situation. For several folders, symbolic links will be created which are only needed in case of cache redirection.

    Cache redirection configuration can be recognized by the registry keys LocalCachOnDisk and LocalCachePath and symbolic link folders.

     

    When cache redirection is not enabled, symbolic link folders should not be visible.

     

    For example:

    1.png

    2.png

     

     

    Answer

    Follow these steps to revert back to the default Ivanti Workspace Control Agent cache settings

     

    1. Stop the Ivanti Workspace Control Agent

    2. Make a note of the Registry value: [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\RES\Workspace Manager\LocalCachePath]

    3. Delete the following registry keys:

     

    Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\RES\Workspace Manager

    Value: LocalCacheOnDisk

    Type: REG_SZ

    Data: Yes

     

    Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\RES\Workspace Manager

    Value: LocalCachePath

    Type: REG_SZ

    Data: <drive>:\<folder>

     

    4. If exists delete the following folder: %RESPFDIR%\Data\DBCache

    5. If exists delete the following registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\RES\Workspace Manager\UpdateGUIDs]

    6. Start the Ivanti Workspace Control Agent service.

     

    Additionally, clean up the former redirected cache location in order to avoid confusion.

    Browse to the location which was noted down in Step 2 and delete the folder.