Knowledge configuration is missing is displayed in the event log when building knowledge. An object reference error then occurs in the queue entries without the build completing.
Configuration appears to be valid
Failed to find configuration key (-6005)
***Failed to find configuration key. (-6005)***
Cannot connect to the K2 server – Error
Cannot connect to the k2 Server – information
The builder service connects using the alias field that was entered during the install. If this was not the correct server name it could cause this error to occur.
To resolve this verity would have to be reinstalled with correct server details in the alias field during the install process. It is possible to change this without reinstalling for this please refer to the verity installation documentation.
ITBM Core Knowledge