Quick Start Guide for Reporting in LANDesk Management Suite 9.0 and 9.0SP1

Version 8

    Verified Product Versions

    LANDESK Management Suite 9.0 and Older

    If you have already installed service pack 2 or later, ignore this document.

     

    The attached document shows you how to configure and use reporting in LANDesk Management Suite 9. It is not intended to teach how to use the report designer (iReport) or write specific reports. LANDesk Technical Support will not write custom reports for customers.

     

    Continue reading only if you followed the attached document and had a problem with the iReport configuration utility (LANDeskiReportConfiguration.exe).

     

    If you have any problems with the iReport configuration utility (http://community.landesk.com/downloads/Reporting/LANDeskiReportConfiguration.exe), follow these steps

     

    1) Download this .zip file instead of running the configuration utility:

     

    http://community.landesk.com/downloads/Reporting/iReportConfigurationFiles.zip

     

    2) Extract the files and copy the LANDesk directory to wherever iReport is installed. This is the default directory:

    C:\Program Files\Jaspersoft\iReport-Professional-3.6.0

     

    3) Copy the extracted iReport.properties file to this directory (overwrite the file if it already exists):

    %appdata%\.ireportpro\3.6.0\config\Preferences\com\jaspersoft